Web Design - Terms and Conditions

Statutory rights
These terms and conditions do not affect your statutory rights.

Pricing
Uniqueserve will only commence work on a project after receipt of 30% deposit of the quoted project fee from the client. The balance 70% payment is to be made in full on completion of the website.

Website Contents
The contents (images, text, logo and any other materials) of the website should be provided at the commencement of the designing of the website. But, if for one reason you could not provide this you still have one month after site completion to provide us with content. Anything after this allowed period will incurred another payment. A minimum of £10.00 per page, three images per page £10.00 and more.

Delivery
We will provide the client with an expected project completion date (site publishing on the internet) if requested. We will endeavour to meet any given deadline but we do not guarantee and are not bound in any way to complete the project by this date.

Cancellation rights
Either of us shall have the right to terminate any contract between us without reason or penalty within 7 days from the date of the order. In the event of termination we shall refund to you all sums paid by you to us within 30 days from the date of cancellation. We cannot refund hosting, domain registrations fees, premium template costs or any software purchased on your behalf.

Guarantee
If you are not completely happy with the service we offer a 30 day money back guarantee. You may terminate the contract between us within 30 days from the date of delivery. In the event of termination we shall refund to you all sums paid by you to us within 30 days from the date of termination less any hosting, domain registration charges, premium template costs and software purchased on your behalf. A small fee of £15.00 may be charged to cover any bank charges.

Minor changes
Once your pages have been uploaded you have a period of 30 days in which Uniqueserve will correct any spelling mistakes or grammar errors free of charge. After this period standard charges apply.

Payment policy
An invoice will be issued up to the total value of the order after either the site has been approved by you or a period of 7 days have passed since we have completed your order and you have been asked to approve the site. We retain the right to remove a site should any invoice remain outstanding for more than 30 days.

Payment methods
In order to streamline our accounting procedures and keep costs down Uniqueserve runs a limited number of payment options.

Uniqueserve accepts Master Card, Visa, JCB, Delta, American Express, Switch, Solo, 2Checkout.com, Paypal, Nochex, UK Postal Order and Cheques
But service will be provided after the Cheques been cleared.

Refusal
We do NOT accept any illegal sites or data. Uniqueserve shall expect the client to carry out sufficient research before proceeding with a website. This will include checking that the website / idea / business will operate legally within UK and International law. It is important that the website is not in anyway illegal. We retain the right to refuse any customers order.

Ownership
Uniqueserve own all design and code of the website until final payment has been received in full. Once final payment is received, the client will then own the design and code of the website unless open source software is used. Where images used on the website have been purchased by Uniqueserve on behalf of the client, these images are strictly for use on the website only. Uniqueserve are not liable for misuse of these images by the client or any other person/s copying, altering or distributing the images to individuals or other organisations.

Updates
We will alter / correct any text and make minor changes to your website free of charge for a period of 30 days from the date the site went live, after this period our standard maintenance charges apply.

Indemnification
The Customer agrees that it shall defend, indemnify, save and hold Uniqueserve harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Uniqueserve, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. The customer agrees to defend, indemnify and hold harmless Uniqueserve against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with Uniqueserve; (2) Any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from Uniqueserve; (5) Any damage caused by computer viruses not identified and intercepted by our software.

Force Majeure
The Company shall not be liable in respect of any shortage or failure to supply goods where such shortage of or failure is due to act of God or any other reason beyond the control of the Company and the Company in such circumstances will not be liable in respect of any consequential loss to the Purchaser.

Terms and conditions changes
These terms and conditions are subject to change at any time without prior notice to you.

Definitions

For the purposes of these Terms and Conditions, the following definitions apply:

Order date
Is the date we receive an electronic order via our site or E-Mail or the date we receive your deposit. Which ever is the earliest.

Delivery date
Is the date at which we inform you that the website is available for proofing.

Publishing date
Is the date at which point your website was uploaded to your web space in a completed state.

Hosting Terms and Conditions

1.) Uniqueserve and its suppliers take no responsibility for any information loaded to our customers accounts or web sites. If it is brought to our attention, and we deem the material to be inappropriate, we will suspend the customer's service on accounts or web sites, until any illegal or inappropriate data is removed.

2.) The customer will fully indemnify Uniqueserve and its suppliers against liability (of any nature), which may befall Uniqueserve and its suppliers as a result of the customers illegal use of our services.

3.) Refunds are only available, if the level of service provided to the customer by Uniqueserve is determined unsatisfactory by the staff of Uniqueserve. No refunds are available if the customer wishes to cancel their account for any other reason. An administration fee of £15.00 may become due to cover bank and credit card charges.

4.) Customers shall not provide copyrighted materials without authorisation, provide obscene or offensive material (e.g. pornographic), provide material whose nature and/or volume compromises the ability of our servers to serve other customers' web sites (instances including but not limited to unreasonable consumption of disk space, Internet link bandwidth, CPU, and memory usage, provide materials that are deemed by the government authorities as inappropriate or illegal. Any such government determinations will be binding on the customer, not Uniqueserve.

5.) Uniqueserve may not wish to host web sites, including but not limited to the following content, adult, games, mobile phone tones or logos, computer games, celebrities, warez, web sites owned by any customer under 18 years of age, sites with webcams.

6.) Spamming or any type of unsolicited commercial or non-commercial email, is strictly prohibited, and your account may be suspended if you are found to be doing so.

7.) Monthly bandwidth allowance is stated as unmetered. However, if we feel that a customer is using excessive amounts of bandwidth, and is affecting the service we provide to our other customers, then we reserve the right to cancel their hosting package and offer them a full refund less any domain name registration fees. Any sites running MySQL bulletin boards, message forums or Chat services are limited to 4Gb of bandwidth per month. Additional bandwidth fees may be applied.

8.) It is advisable, that if you want to use forums on your web site, you use a php/mysql solution, there are many free forum programs that can be installed. Perl or CGI forums are slow and inefficient. If Uniqueserve deems necessary, the customer can be asked to remove their forums or asked to switch to a php/mysql solution.

9.) Uniqueserve is not responsible for any interruption of service, and accepts no liability for any loss of services, sales or any other form of loss.

10.) Uniqueserve reserves the right to alter these terms and conditions at anytime and without notice.

11.) Uniqueserve reserves the right to terminate any accounts, at any time, where the user has made unreasonable or inappropriate use of any of the services supplied to the customer by Uniqueserve as deemed by our staff.

12.) A fee of £9.99 will become due to any customers who wish to keep their UK domain names for a 2nd year, but do not wish to renew their hosting. This is the case whether the client wishes to remain with Uniqueserve or not.

We advise you to print and keep safe a copy of these Terms and Conditions.